Customer Feedback

Here at Jessups Solar Squad we do our best to make sure our customers are looked after with exceptional service and solid advice when it comes to Solar systems, Heat Pumps, and Air Purification. We are always delighted when our customers take the time to share that working with us has been a great experience.

Cannot praise the customer service highly enough and Karen especially went above and beyond, patiently waiting on the line with us and talking us through the various reset modes instead of just automatically booking a repair. Good old fashioned service and expert knowledge freely shared. 10/10

Tanya Murray

Launceston

Fast efficient service,,,fully explained the ins and outs of solar panels….very friendly workers, who know their work…..great company to deal with

julie m

Launceston

We have just had a Daikin reverse cycle ducted system installed and could not be more happy with both the men who came to do the job. Very professional from start to finish

1961suzanne

Launceston

My experience with Jessups Solar Squad was positive from start to finish. The process to have new solar panels and split system heat pumps installed was explained well. Everyone who came onto my property was friendly and helpful as well as extremely neat and tidy (no extra cleaning up was necessary outside or inside). I had questions after the installation; Jessups sent someone to my home to speak with me about my questions and all was resolved. In a nutshell: professional, well priced, easy to contact and extremely neat and tidy. Thank you.

Anne-Marie Loader

Launceston

I recently had a Daiken Heat Pump, purchased from jessups installed, they were very professional to deal with, I was particularly impressed by the installer who did a fantastic job. I’m very happy with the Daiken as well. I wouldn’t hesitate to recommend Jessups to future buyers.

Judith

Launceston

Jessups Solar Squad has a helpful and knowledgeable team. Karen, at the end of the phone, was able to sort out the problem with our old heat pump. She cheerfully and clearly talked us through some steps to determine the issue, showing that she had a good understanding of the products and their workings. She was a patient and friendly person to deal with.Mike has a wealth of experience and knowledge and explained the issues well and suggested appropriate solutions.This is our second time dealing with Jessups Solar Squad and we had no hesitation in seeking their help again. 

Annette

Launceston

Absolutely fabulous service. Thank you Karen for wonderful help with troubleshooting. Saved stress and money. Due to this I will always come back to Jessups Solar and shall highly recommend to family and friends.

Astrid

Launceston

the Jessups solar squad crew were efficient, polite, punctual and very tidy! and our heating design heats the spaces perfectly. thanks!

Amanda

Launceston

Jessup’s Solar Squad were great and efficient with advice, organising the installation and follow up. Communicating with Rob was easy, they even came to the East Coast, when other companies wouldn’t. I highly recommend them and their contract installer.

Georgie

Tas

Jessups Solar Squad has a helpful and knowledgeable team. 

Karen, at the end of the phone, was able to sort out the problem with our old heat pump. She cheerfully and clearly talked us through some steps to determine the issue, showing that she had a good understanding of the products and their workings. She was a patient and friendly person to deal with.

Mike has a wealth of experience and knowledge and explained the issues well and suggested appropriate solutions. This is our second time dealing with Jessups Solar Squad and we had no hesitation in seeking their help again. 

Annette

Tas

The staff and installers were excellent , could not ask for more , nothing was too much to ask , they were professional in assessment , and advice was excellent , they catered to my needs , the installers were first rate going above and beyond , and taking care in every respect , I have no qualms in recommending there services to anyone interested in putting in solar .

Allan

Launceston

We recently had a solar system installed by Jessups. Kieran designed a great system, the installation by Ben was first rate, and Karen has today been absolutely AWESOME with her help in getting the tracking App running.

Tim

Launceston

Good afternoon Mike. Jason and Mikala called in this morning just to finish off some outside pipework covers The unit fitting worked like a treat. Could you please take the time to thank them from both for us. As to the very professional fitting , safety standards , and communicating applied while on site. Much appreciated .

Craig & Jadge .

The new Daikin unit is working really well and keeping us nice and warm. Definitely performing better than our old one. Thank you Alan and Tanya

Alan & Tanya

Legana

Hi Mike

Just a quick note to say thanks for the great advice and service with the heat pump. Working a treat and has transformed a chilly dining room.  All the best. 

Mike

Launceston

Everyone is happy with the cosy spaces now. Thanks again for your great work

Adam

Launceston

The team has lots of experience and therefore gave excellent service. They arrived on time to service our system when they said they would and at the price quoted. Well done Jessups Solar Squad.

Kevin Hutt

Launceston

We had our Daikin system serviced, and the service man was very friendly, knowledgeable, and efficient. There was no mess left. He identified some installation issues with our system, which were affecting performance. There are to be rectified in another visit happening soon.

Gregory Waldon

Launceston

No solar panel is created equal! Commonly you’ll hear about Tier 1 rated and CEC Approved panels. But there is a higher indication of quality, durability and performance, that is VDE Certification.

Suntech PV panels are one of the few solar panels that hold VDE certification. The VDE Quality Testing program is rigorous, it involves:

Module design and safety qualification Continuous inline quality monitoring Continuous offline site work monitoring

This means that the solar panels are built to perform and your investment is secure. Learn more about solar power with Solar Squad. While we are based in our Launceston shopfront, we service residential and commercial properties Tasmania wide.

Solar Panels – Know The Difference!

barefoot investor 2019 update 626x423
Hi John, Let’s start off today with an embarrassing confession: I’ve sat twiddling my thumbs for years when I could have earned a 30% return on my money. Seriously, the thought of it almost makes me want to hang up my footprints in shame. What investment […]
mission impossible 2
Annette from Launceston had numerous companies look at finding a heating solution for her. She was disappointed that the majority pushed for expensive options of fully ducting the entire house, while she wanted just a part home solution. It wasn’t until she spoke with Jessups Solar […]
solar panels maintenance
Last Updated: 28th Feb 2024 By Finn Peacock Chartered Electrical Engineer, ex-CSIRO & Founder of SolarQuotes.com.au The best deal is very rarely the cheapest deal. This is something we all understand intuitively. So why are we so easily seduced by unbelievably cheap solar deals that appear […]

How Solar Systems Work.

While solar technology can be complicated, connecting your panels to the main power grid in Tasmania is fairly simple. The setup for connecting solar panels to the power grid involves three basic steps:

Applications and rebates are arranged The solar PV panels and inverter are installed Your metre is upgraded to a smart meter

Once operational, solar power generated by the PV panels is converted to AC by the inverter. This power is then sent to the home for use. When needed, top-up power is provided by the electricity grid. All excess power generated at the property is sent through the feed-in meter, paid for by the electricity provider and used by neighbours on the grid..

Solar heat pumps split systems batteries

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Request a free Solar Analysis via our contact form, and we will be in touch to arrange a time for you to meet with one of our Tasmanian Solar Experts!